PRIVACY POLICY – Levita Health LLC
Effective Date: 01/12/2025
Last Updated: 01/12/2025
Levita Health LLC (“Levita Health,” “we,” “us,” or “our”) is committed to protecting the privacy and security of your personal information and your protected health information (“PHI”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (https://levita.health), communicate with us, or participate in our telehealth coordination and wellness programs.
This Privacy Policy complies with the Health Insurance Portability and Accountability Act (“HIPAA”), applicable state privacy laws, and LegitScript Healthcare Merchant Certification Standard 6 – Privacy.
By using our website or services, you agree to the practices described in this Privacy Policy.
1. INFORMATION WE COLLECT
A. Personal Information
– Full name
– Contact information (email, phone number, address)
– Date of birth
– Payment information (processed securely by third-party payment providers)
B. Medical & Health Information (PHI)
Collected during intake forms or provided to licensed medical providers via our telemedicine partner:
– Medical history and health questionnaire responses
– Symptoms and health concerns
– Previous medications or treatments
– Vital information submitted by you
– Clinical information generated by licensed healthcare providers
C. Technical Information
Automatically collected through cookies and similar tools:
– IP address
– Device type
– Browser type
– Website usage behavior
We do not use cookies for targeted advertising of medical services.
2. HOW WE COLLECT INFORMATION
We collect information through:
– Website forms you complete
– Intake questionnaires
– Email or WhatsApp communications initiated by you
– Telehealth visits conducted by our partnered licensed medical providers
– Cookies and website analytics
3. HOW WE USE INFORMATION
A. To Coordinate Telemedicine Services
Levita Health acts as a non-clinical coordination platform.
All diagnosing, treating, and prescribing is performed solely by licensed medical professionals through our telemedicine partner.
We use your information to:
– Forward medical intake forms securely to licensed healthcare providers
– Schedule telehealth visits
– Provide non-clinical support and account assistance
– Deliver lifestyle, nutrition, and wellness guidance
– Communicate relevant updates regarding your care or program
B. To Improve Our Services
We may analyze aggregated, non-identifiable website data to improve user experience and service quality.
C. For Payment Processing
Payments are processed by secure HIPAA-compliant third-party providers.
Levita Health does NOT store full credit card information.
4. HOW WE SHARE INFORMATION
A. Licensed Telemedicine Providers
We securely share PHI with 4Care’s licensed doctors for:
– Medical evaluation
– Telehealth consultations
– Diagnosis and treatment
– Prescription decisions
B. Pharmacies
If a licensed provider prescribes medication, your information may be shared with:
– FDA-registered pharmacies
– State-licensed compounding pharmacies
– A pharmacy of your choice
C. Service Providers
We may share information with HIPAA-compliant vendors who support:
– Secure communications
– Data storage
– Payment processing
– Website hosting
– Customer support
All vendors are required by contract to protect PHI.
D. Legal Requirements
We may disclose information if required by:
– Subpoena or legal process
– State or federal regulatory agencies
– To prevent harm or fraud
– To comply with HIPAA and state laws
We never sell or rent personal data or PHI.
5. HOW WE PROTECT YOUR INFORMATION
We implement technical, administrative, and physical safeguards to protect your information, including:
– HIPAA-compliant encrypted data transmission
– Firewall-protected servers
– Access controls and authentication
– Secure messaging platforms
– Minimum necessary access rules
6. YOUR RIGHTS UNDER HIPAA AND STATE LAW
You have the right to:
– Access your health information
– Request corrections
– Request restrictions
– Request confidential communications
– Request deletion (when legally allowed)
– File a complaint
7. CHILDREN’S PRIVACY
Our services are not intended for individuals under 18.
8. JURISDICTIONS SERVED
Levita Health LLC currently serves patients located in the State of Florida only.
9. USE OF COMPOUNDED MEDICATIONS – REQUIRED DISCLAIMER
Compounded medications are not FDA-approved. The FDA does not verify their safety, effectiveness, or quality before they are dispensed.
Compounded medications are prepared by state-licensed pharmacies.
Patients may choose any pharmacy they prefer.
10. COMMUNICATION THROUGH WHATSAPP, SMS, AND EMAIL
By contacting us, you consent to receiving communications through WhatsApp, SMS, and email.
These channels may not always be encrypted.
11. THIRD-PARTY LINKS
We are not responsible for the privacy practices of external sites.
12. CHANGES TO THIS PRIVACY POLICY
The “Effective Date” at the top will indicate the most recent revision.
13. CONTACT US
Levita Health LLC
Email: [email protected]
Phone: +1 (407) 842‑9965
Website: https://levita.health
Address: 7075 Kingspointe Pkwy STE 18, Orlando, FL 32819